DECEMBER 2013
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NEWS AND INFORMATION

NEWS AND INFORMATION

ACCREDITED BUSINESS INFO
ACCREDITED
BUSINESS INFO

BBB Activity Report

July 1, 2013 – November 30, 2013

Top 10 Regional Inquiries

1. Roofing Contractors

43,305

2. Construction and remodeling Services

30,093

3. Insurance Companies

24,387

4. Internet Marketing Services

21,772

5. Contractors – General

20,684

6. Heating & Air Conditioning

17,635

7. Collection Agencies

16,575

8. Plumbing Contractors

15,314

9. Auto Repair & Service

13,660

10. Home Builders

12,379

Business Reviews From:

BBB Staff

10,585

Web

886,876

eQuote Referrals

11,358

Mobile Stats

25,482

TOB Accredited Rosters

180,903

Top 10 Regional Complaints

1. Financial Services

427

2. Credit Cards & Plans

174

3. Collection Agencies

151

4. Auto Dealers – New Cars

139

5. Roofing Contractors

124

6. Internet Shopping

109

7. Security Control Equipment & System Monitors

107

8. Auto Dealers – Used cars

100

9. Insurance Companies

85

10. Payday Loans

85

Total Number of Complaints Opened

5,820

Total Number of Complaints Closed

6,152

Total Dollar Amount Involved

$1,764,756.80